Privacy Notice

Your privacy is of utmost importance to us, and you can rest assured  that your personal information will be kept safe and secure. We will  only use it for the purpose for which it was provided.

This privacy notice outlines how we handle your personal information  from the initial point of contact through to after your therapy has  concluded, including:

Why We Process Your Information: 

We process your information to provide counselling services and support your well-being.

Voluntary Provision: 

While providing your information is voluntary, it is necessary for us to offer our services.

Data Retention: 

We retain your data for 7 years after therapy ends in-line with current British Association for Counselling and Psychotherapy (BACP) guidelines. You have a right to access this information. 

Information We Collect: 

We collect and process the following information:

• Personal details (name, contact information)
• Relevant health information
• Session notes and records

How We Use Your Information: 

We use your information to:

• Provide counselling services
• Maintain accurate records
• Comply with legal and ethical obligations

Data Security: 

We take data security seriously. Your information is stored securely and accessed only by authorised persons.

Your Rights: 

You have the right to:

• Access your personal data
• Correct any inaccuracies
• Request erasure (subject to legal requirements)

GDPR Compliance:

 We adhere to the General Data Protection Regulation (GDPR) in all  aspects of data processing. For more details, please consult the ICO website.